Legal
Terms and Conditions
Last updated: September 3, 2026
1.Agreement to Terms
By accessing our website, submitting forms, requesting services, or using any The Snowbird Club service, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
2.Services
The Snowbird Club provides services including:
- Home watch inspections
- Routine inspection plans
- One-time inspections
- Storm preparation and post-storm assessment
- Property access and supervision
- Concierge coordination
- Vendor coordination
- Property updates and reports
- Airbnb-related support, where applicable
3.No Emergency Services
The Snowbird Club is not an emergency response provider, security company, law enforcement agency, insurance provider, or disaster recovery authority. In any emergency, contact 911 or the appropriate local emergency services immediately.
4.Customer Responsibilities
You agree to provide accurate contact, property, and access information, and to maintain all required permissions for The Snowbird Club personnel and coordinated vendors to access your property.
5.Payments and Billing
- Subscription services may bill recurring fees.
- One-time services may be billed separately.
- Concierge and custom services may include vendor costs, item costs, labor, and the Club’s coordination or service fees.
- Prices may vary based on property and service details.
- Payment processing may be handled by Stripe or another payment processor.
6.SMS / Text Messaging Terms
- Program name: The Snowbird Club SMS Notifications.
- Program description: Messages related to support, service updates, inspections, maintenance notifications, appointment coordination, property access coordination, and storm-service updates.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to unsubscribe.
- Reply HELP for help.
- Support: corporate@thesnowbird.club or (239) 653-8516.
- See our Privacy Policy for how we handle SMS opt-in data.
- Carriers are not liable for delayed or undelivered messages.
Consent to receive SMS messages is not a condition of purchasing or using The Snowbird Club services.
7.Cancellations and Service Changes
You may contact The Snowbird Club to change or cancel services in accordance with your plan or agreement.
8.Vendor and Third-Party Services
Concierge and vendor services may be performed by independent third parties. Availability, scheduling, and cost may vary, and additional charges may apply.
9.Limitation of Liability
To the maximum extent permitted by law, The Snowbird Club is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability is limited to the amounts you paid to The Snowbird Club in the twelve months preceding the claim.
10.Intellectual Property
The Snowbird Club name, brand, website, app, and related content are owned by The Snowbird Club and protected by applicable intellectual property laws.
11.Changes to These Terms
We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above.